Managed IT Services
The experience of our Certified Network Engineers and Technicians, combined with our strategic partnerships, allows us the ability to evaluate all of your organization’s technology needs. Our managed IT services are designed to reduce your costs, increase your revenue and mitigate your business risks through productivity and efficiency. Cognoscape delivers proactive managed IT services through our flat-rate TotalCare IT Support Service. We partner with you as your Virtual CIO, CTO and IT Department, allowing you to focus on running your business, not your technology. Our relationship begins with evaluating your current state of technology, including infrastructure, hardware, line-of-business applications and vendors. We work with you to identify your critical business processes, pain points and vulnerabilities, and perform a threat analysis to determine your business risks. Completing this process for managed IT services allows us to design a Technology Plan that aligns with your long-term business goals. We become an extension of your business, and true Partner. Because our Managed IT Services Plan is based on a flat monthly fee allowing you the ability to budget your IT costs annually, we assume both the financial and technical risks in our relationship, fueling our commitment to continuously identify and deliver solutions that improve your efficiencies and reduce downtime – as a true Partner.