CompTIA Report on IT Security

CompTIA Report on Security features Cognoscape

IT departments are struggling to build a sound security practice against the ongoing threats and hazards that are attacking IT channels. Companies from diverse backgrounds are just beginning to understand the benefits of IT security. A CompTIA report by author Seth Robinson, senior director for technology analysis, identifies several key takeaways for partner firms trying to build robust security practices.

  • There are channel companies who now offering more security services in their portfolios while others are focusing their business solely on security.
  • Channel firms reported that the security technologies and services that generate the most revenue are firewalls (38%) and antivirus (20%) – going forward that’s got to change.
  • Channel companies need to become more proactive with security when working with their customers. Conversations about the cost and return on investment of security are going to start taking place.
  • Partner firms need to take initiative in building their own company brand and breaking out as an individual entities rather than relying on the reputation of more commonly known security vendors.

The CompTIA report highlighted Cognoscape LLC’s ability to combine their technology processes and education in order to protect their partners digital assets. Cognoscape focuses on small and medium sized business and offers basic layers of security services – backup and disaster recovery, antivirus, antimalware, antispam and patch management. However, they also offer a more strenuous, advanced level of active monitoring services like network policy management and risk mitigation, and they are in the process of developing security information and event management as a service. Cognoscape is lighting the path for partners who aren’t taking the right precautionary measures in security technology and service practices.

According to the CompTIA report, there is a discrepancy between channel companies and the services provided. CompTIA states that only about one-third of partner firms balance vendor reputation and value added services, with 1 in 10 partners primarily relying on the strength of their own services or innovation. This lack of communication leaves room for worry. At the end of the report, ESG analyst Kevin Rhone said that he views security as one of the biggest transformative trends for partners.

Giving Thanks on Thanksgiving

How do you give thanks during the holiday months?

November is the month when we spend one day with our families and/or friends, we feast on generations-old dishes, and we post on Facebook all the things for which we are thankful, but we at Cognoscape want to take it further this year. We want every one of our friends, clients, customers, employees and partners to know we are truly thankful for their business and support. Even if customers or business relations have long left our side, we want them to know they matter, too. Without each and every person we work(ed) with, we would not be the company we are today.

There are many ways we can give thanks and do often. Giving thanks can be buying coffee for the person behind you in line, shaking hands with a vet or active duty service member and thanking them for their service, baking a pie for your neighbor, giving your child’s bus driver or teacher a special gift, treating a neighbor or co-worker to dinner, or simply hugging a friend or relative and telling them how much they mean to them. Maybe your mentor is on your mind around the holidays. You can reach out and thank him/her for supporting and inspiring you. For some—including many here at the office—giving thanks includes volunteering around the holidays. Even though we will eat good food and drink good wine, we are aware of the fact that many people do not get that. Cognoscape strives to be a good citizen. Giving thanks can also take the form of writing thank-you letters, and this is ours to you: Thank You.

This is the month that allows Cognoscape to reflect on past experiences—failures and triumphs, present operations, and future goals to determine what it is we want the world to know about us and our brand. What is Cognoscape’s legacy? For what are we admired, whom can we help in the process, and whom do we have to thank for our successes?

Our legacy mindset is your promise. This Thanksgiving, we at Cognoscape—both leaders and employees—are tuning-in to our legacy mindsets to create an environment of transparency, reliability and client-focused attention. Our legacy transforms with each and every experience and interaction we have, and we have you—our clients—to thank for that.

What is our legacy-driven mindset? To us, it is our process of both evaluating and reflecting upon the stages through which we have traveled to get here. We consider our mentors, our employee relationships, our business decisions, our daily interactions with our clients, and the progress we have made thus far to create an environment of trust that we and our customers can be proud of.

With that in mind, we want to reflect on our legacy and take a moment to thank for getting us to this point. Thank you for your support, your dedication, and for the future we hope to share together.

cognoscape dallas

Cognoscape CEO and Owner Charles Tholen Added to CompTIA Executive Council

Cognoscape CEO and Owner, Charles Tholen, was recently added to the IT Security Community Executive Council at CompTIA. As an Executive Council member, Charles is able to directly and indirectly use his wealth of knowledge and experience running Cognoscape to help other members of the CompTIA community.

CompTIA is the voice of the world’s information technology (IT) industry and operates as a non-profit trade association. The goal of CompTIA and its members include advancing the global interests of IT professionals and IT channel organizations. It’s accomplished by providing industry-leading IT certifications and IT business credentials, IT education, resources, and the ability to connect with like-minded, leading IT industry experts.

The Board of Directors is made up of top executives and thought-leaders working in various esteemed positions within the IT channel. The board helps guide the trade association and the IT industry at large. The executive staff helps manage the operations of CompTIA, which includes membership, education, certification, advocacy and philanthropy programs, as well as finance, marketing, legal, and information technology departments.

Charles will be heavily involved in working with others within the IT industry to ensure they have what they need to be successful.

Cognoscape, LLC Appoints New Sales Executive and CTO

Cognoscape has announced that Scott Berg has joined the organization as Director of Sales to further enhance their IT Managed Services offerings by adding high quality Voice and VoIP solution offerings and Carrier Services.  Scott brings more than 30 years of IT and Telecom consulting experience to Cognoscape with a keen ability to provide clients with solutions that meet their specific needs while negotiating better deals with telecom providers on their behalf.

Also announced is the promotion of Thomas Pierson from Manager of Service Delivery to CTO. Thomas is responsible for overseeing the service delivery and technology departments. His vision and experience when it comes to implementing and managing technology solutions will be utilized to drive efficiency and quality of services offered by Cognoscape, LLC.

Cognoscape, LLC has historically focused on data services as part of their IT Managed Services offering, but with the addition of Scott and promotion of Thomas, the company will now focus on providing both high quality Voice solutions as well as the Data solutions and services companies have become accustomed to receiving since 2008.

Cognoscape, LLC is a full-service IT Managed Services Provider that specializes in enhancing business processes, keeping company data and equipment secure, and improving the bottom line through the use of technology. Cognoscape, LLC has the unique ability to serve clients in two essential technology areas. Those areas focus on business continuity and helping organizations transform their companies into ones that utilize technology as an asset.



Scott Berg


Cognoscape LLC, Dallas based IT Support firm to sponsor 2014 Dallas Bar Association Pro Bono Golf Tournament.

Cognoscape is pleased to sponsor the 2014 Dallas Bar Association Pro Bono Golf Tournament to benefit the Dallas Volunteer attorney Program tomorrow May 1st, 2014.   Please join us for a cold beverage when we pull up to your foursome in the beverage cart :-)   The drinks are on us for this great cause and we hope to see you.

Keeping Sensitive Data Safe

Free Network and Technology Assessment

Keeping Sensitive Data SafeCognoscape will provide a no cost Network and Technology assessment for companies with 20 users or more. This valuable report will enable you to make technology decisions regardless of who manages your IT. The report includes: 1. Technology Review (interviews with key personnel) 2. Network Risk Assessment 3. Technology Scorecard 4. Recommendations 5. Detailed report on security, performance, vulnerabilities, risk, hardware, software, etc. Examples of topics addressed are overall impression, hardware/software viability, business applications, security, backup an disaster recovery, collaboration & communication, vendor management, remote monitoring and management, online marketing, technology vision and planning, business continuity, etc.



Join us on November 14th to amp up your LinkedIn profile and learn how to use LinkedIn…


Special Lunch Event November 14th at Bent Tree Tower II

AMP Up Your LinkedIn Profile:

Want to get more out of THE social media site for professionals?
Join us for Lunch!

  • Be Searchable
  • Be FOUND
  • Be Interesting

THE social media site for professionals is LinkedIn.

Are you getting enough “juice” from your profile?

Are the right people finding you? Do you stand out if/when they do?

Make your Profile POP! Treat your headline like a headline!

Make LinkedIn work for you…

AMP UP your profile!

Please join us in Addison for an informative lunch and learn on this valuable business tool. Lunch will be provided.

Come learn about formatting, keywords, recommendations, and more.


Thursday, November 14, 2013

From 12:00 p.m. – 1:30 p.m.


Bent Tree Tower II

16479 Dallas Parkway,  3rd Floor

Addison, TX 75001

Space is limited,
Please register here

Michael St Martin|Cognoscape|ITServices

Keeping up with Technology – Speaker for your event?

With the rate of technology ever increasing and the importance it has on becoming a successful business, Michael is increasing his number of speaking engagements as a value add activity to surrounding communities.   He can easily adapt his talk to the audience or topic and speaks on all things technology and how to maximize it for your desired results.   Please let us know if you are interested in having Michael speak at your upcoming meeting.   Read Michael’s full bio below.   Thanks!

Keeping up with TechnologyMichael St Martin|Cognoscape|ITServices

Michael St. Martin

Learn what’s up with the latest technology trends and how “Strategic Technology Acceleration” can rocket your business forward.  Is your technology a competitive advantage?  Do you know how to leverage Cloud Computing? Mobile Devices? Is your network secure? Michael St. Martin will provide information and real world tips that you can use immediately to make your systems an asset instead of a liability.

Michael St. Martin is an entrepreneur and founder of Cognoscape, a Business Technology company that specializes in bringing Enterprise Class technology solutions to Small and Medium Business. While Cognoscape is the newest of Michael’s successful business ventures, his experiences include executive positions with Accenture, building sales organizations with NetIQ and Permeo and adding value to multiple IPOs’ and M&A’s.   His current passion resides in assisting business owners to utilize technology and gain a competitive advantage while streamlining their business.  

Michael has spoken to audiences both large and small, always imparting insight into the latest technology and how to apply it to the audience.   “My goal as a speaker is to give the audience something to take away immediately and apply to their business that day, while entertaining them along the way,” says Michael.   So… great and timely content, mixed with Michael’s engaging style motivates the audience into action!


Cognoscape helps host North Dallas Chamber AM Exchange Breakfast

Just had a great time helping host the North Dallas Chamber AM Exchange Breakfast. It was hosted by Hudson Peters,  Armour Wealth Management and Cognoscape LLC.   Awesome attendance with 65+ and made some great contacts!   Thanks to all who were involved.   Chad King  Director of  Sales and Marketing for Cognoscape remarked “We are happy to help out the North Dallas Chamber and other business partners whenever we have the opportunity.”   Charles Tholen owner and CIO was also in attendance.   Please visit the Chambers website as well as return to Cognoscape’s website for more great networking opportunities.AM Exchange 3

Cognoscape to Host North Dallas Chamber of Commerce AM Exchange

Cognoscape LLC to Host North Dallas Chamber of Commerce AM Exchange – check out our new office!

Cognoscape the IT Services Company from Addison Texas will be one of the host for the upcoming North Dallas Chamber of Commerce AM Exchange. This early morning networking opportunity is hosted quarterly by different chamber members at their place of business. This event is an excellent venue for chamber members to showcase their office location and products and services.

  Date Wednesday, October 23
  Time 7:30 a.m.
  Location 16479 Dallas Parkway, 1st Floor in Addison

Co-hosted by Armor Wealth Management, Cognoscape and Hudson Peters Commercial Real Estate

Cost No charge for members who pre-register, $5/members at the door, $15/non-members.

Register online or by phone at 214.368.6485. Please RSVP by October 21.


BBVA Compass

Chamber contact:
Carol Short
Senior Vice President, Public Affairs

Register Now