What You Can Learn From US Regulator’s Business Continuity Recommendations
U.S regulators have recommended that all fu
Widespread Disruption Considerations
True business continuity plans go beyond technology. What is the probability of a widespread lack of telecommunications during a disaster? We’re talking no Internet and no cell phone coverage. Large-scale events can knock out power and limit our access to drinkable water and food supplies. Getting around may be complicated. Roadways might be inaccessible and fuel may be scarce. Part of being prepared for the unknown is to assess how any plausible scenario would impact day-to-day operations and services. A critical component to business continuity planning is remote access. Every employee should have the ability to efficiently work from home if a disaster strikes or blocks access to the office. If there is no power or no Internet and phone, alternatives should be defined to carry out key operations.
Alternative Location Considerations
The implications of region-wide disruptions must be factored into the location choices for backed-up data centers. Keeping backups within close proximity may seem like a smart strategy to ensure they’re readily accessible, but this does you no good if it’s a region wide disruption. When it comes to supporting business critical activities at an alternative location, what will be the site’s staffing needs? How about office space, equipment, and available resources? Printed copies of the business continuity plan, contact lists, and other business documents and manuals should also be kept at the alternate site if electronic files can’t be accessed.
Vendor Relationships
Any critical vendor relationships should also have an adequate business continuity plan, as they may be affected by the same event as you. Vendors risk ratings should be considered based on the quality of their BDR and BCP strategies.
Telecommunications Services and Technology Considerations
The telecommunications infrastructure must be enhanced. Consider secondary phone lines, backup mobile phone services with different carriers, emergency Wi-Fi spots, and cloud technology.
Review and Testing
Annual full BCP tests should be conducted. If the business continuity plan changes often, more frequent testing is recommended. All personnel should be trained for their specific role in the plan.
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