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Network Security tools are not always enough

Network Security tools and antivirus products do not provide complete protection from the Viruses and Malware that threaten businesses on a regular basis.  Common sense and intuition can help fill the gaps where network security tools leave off.  A recent example comes from a client who correctly DID NOT open the attachment and referred the email to our team for analysis.  Working for a lawfirm, our client knew that such a notification would arrive as a certified letter instead of just an email to a distribution list.  The email came in as follows:

From: Douglas Rosenthal – Attorney [mailto:doug.rose@douglasrosenthal.com]
Sent: Monday, August 02, 2010 3:04 PM
To: Recipients
Subject: Cease and Desist

Dear Sir

It has come to our attention that your website contains a logo thatis identical/substantially similar to our copyrighted Work.
Permission was neither asked nor granted to reproduce our Work and your Work therefore constitutes infringement of our rights.
In terms of the Copyright Statutes, we are entitled to an injunction against your continued infringement, as well as to recover damages from you for the loss we have suffered as a result of your infringing conduct.

In the circumstances, we demand that you immediately:
1. remove all infringing content and notify us in writing that you have done so;
2. credit all infringing content to ourselves.
3. immediately cease the use and distribution of copyrighted material;
4. undertake in writing to desist from using any of our copyrighted Work in future without prior written authority from us.

Attached is a list of the copyrighted material in question.

We await to hear from you.

This is written without prejudice to our rights, all of which are hereby expressly reserved

The email attachment is a Microsoft Word document named 822010.doc with a size of 112,532 bytes.  Opening the document you see what looks like a PDF file named infrige_documents.pdf with the instructions “(double click to view)”.

A quick look at the properties of the embedded file (In Word 2010 – Right Click on the file/Packager Shell Object Object/Properties) shows the embedded PDF file is really an executable named  INFRIG~1.EXE with a description of “Ufouonkt Uvadb”.  The file name was even a misspelling of INFRINGE, another clue that the whole thing is bad.  Launching this file would have launched a virus that would attempt to infect the computer.  When I tested this file, only 17% of the the world’s anti-virus engines would have flagged it as bad.

With any email or pop up message we advise our clients to either call us or forward the email so we have a chance to prevent a much bigger problem.  When in doubt, DO NOT open items or click messages when you can easily pick up the phone and get the help of an IT professional.

Cognoscape Secures Law Firm Data from Loss, Virus and Potential Disaster

Cognoscape Secures Law Firm Data from Loss, Virus and Potential Disaster

Dallas, TX (PRWEB) April 28, 2010 — In a city that’s famous for being considered the lower section of “Tornado Alley” it’s comforting to know that one of your most important business assets (data) is secure and recoverable. With uncomfortable memories of the recent 10 year anniversary of a tornado that ripped through the west side of the Dallas/ Fort Worth Metroplex in 2000, the threat of a disaster that could potentially put an entire business at risk is quite real. Thirty three businesses were damaged or destroyed in that disaster.

Ft. Worth Tornado

Cognoscape, a Dallas based Computer Services start up has secured a local law firm’s data through their sophisticated TotalCare Data Back Up and Disaster Recovery solution. With both on-site and off-site data backup and recovery, *GoransonBain, one of Dallas’s premier family law firms, is now protected from data loss, hard drive failure and major disaster. “Backing up data in and of itself is certainly not a complicated issue” states CTO of Cognoscape – Charles Tholen, “but a sophisticated system allowing for a complete and quick recovery is paramount to maintaining business continuity and keeping a business up and running.”

  • 93% of companies that lost their data center for 10 days or more due to a disaster filed for bankruptcy within one year of the disaster. 50% of businesses that found themselves without data management for this same time period filed for bankruptcy immediately. (National Archives & Records Administration in Washington)
  • 20% of small to medium businesses will suffer a major disaster causing loss of critical data every 5 years. (Source: Richmond House Group)
  • 30% of all businesses that have a major fire go out of business within a year. 70% fail within five years. (Home Office Computing Magazine)
  • This year, 40% of small to medium businesses that manage their own network and use the Internet for more than e-mail will have their network accessed by a hacker, and more than 50% won’t even know they were attacked. (Source: Gartner Group)

“The sad part is that most small and medium businesses think they are covered for Backup and Recovery but don’t have sufficient systems and/or don’t test those systems on a regular basis to know if they even work properly or not. Add to the mix, little or no security for the network itself against virus or malicious attacks and this compounds the problem.” says Michael St. Martin, Cognoscape’s COO. In addition to Data Backup and Disaster Recovery, Cognoscape has also improved the overall use of technology at GoransonBain with the latest in servers, desktops, laptops, software and applications which has streamlined the law firm’s business process and increased productivity. Thomas Goranson, attorney and managing partner at GoransonBain states that “not only do we feel better about our data security but the use of newer technology allows our lawyers to focus more on our business and our clients.”

With a number of technology solutions, all carefully chosen to ensure business continuity, Cognoscape is uniquely positioned to make a name for itself in the growing Managed Services market. “It’s been quite a ride so far, and I look forward to being able to continue to deliver to our clients the ability to make them even better at what they already do well”, says St. Martin.

For a free Backup & Disaster Recovery evaluation contact Cognoscape at 214.377.4884.

About Cognoscape – A growing Managed Services and Technology Solutions company that focuses on Business Continuity and delivering Enterprise Class Technology Solutions to Small and Medium Business. Using the latest Cloud Computing technologies such as redundant or fail over server capability, hosted Microsoft Exchange, sophisticated network monitoring & management and government grade security we allow you to focus on your business while utilizing technology as a competitive advantage.